Welcome to Bookassist!

Here are some tips to improve your security:

  • NEVER share your login and/or password details with others in your organisation or elsewhere.
  • Bookassist staff will NEVER ask you for your login and/or password. If you receive such a request, do not share your details and contact us immediately.
  • For information on terms of use, data protection information and password guidance see Bookassist's Extranet Policy

Instructions on how to request a password reset

To request a password reset:

  1. Enter your user name, and the "captcha" code, in the boxes below, and click Continue.
  2. You will receive an *email with a link asking you to confirm a password reset.
  3. When you have reset your password, you will receive a second *email containing your new temporary password.
  4. The system will not reset your password if your user name was deleted or your password expired. Please contact support@bookassist.com for assistance.

*If you do not receive either of the emails, please check your spam folder. If you can't find it, please contact support@bookassist.com for help.

Your Verification Token has been sent via email