Welcome to Bookassist!

Here are some tips to improve your security:

  • NEVER share your login and/or password details with others in your organisation or elsewhere.
  • Bookassist staff will NEVER ask you for your login and/or password. If you receive such a request, do not share your details and contact us immediately.
  • For information on terms of use, data protection information and password guidance see Bookassist's Extranet Policy


Instructions on how to request a password reset
WARNING! You are about to reset your password. Please read the following instructions:
  • Enter your username and complete the security check. An email with a link will be sent to the address associated with your account.
  • If you don't receive the email within a few minutes, please check your spam folder. If it is not there, please contact our support team.
  • Click the link in the email to set a new temporary password.
  • A new email with a temporary password will be sent to the address associated with your account.
  • Return to the login page and log in with your temporary password.
  • Finally, set your new password.
Your Verification Token has been sent via email